Privacy policy
Section 1 – Information We Collect
Device Information
Device information is collected automatically through cookies, log files, analytics tools, and similar technologies. This information may include IP address, browser type and version, device type, time zone, pages viewed and browsing behavior, and referring websites or search terms.
This information helps us improve website performance, monitor site security, analyze visitor behavior, and enhance the overall user experience.
Order Information
When you place an order, we collect information necessary to process the transaction, including full name, billing and shipping address, payment details, email address, and phone number.
This information is used to process payments, fulfill orders, arrange shipping, send confirmations, provide updates regarding your purchase, and detect or prevent fraudulent transactions.
Customer Support Information
If you contact Kolf Maison for assistance, we may collect information related to your request such as your name, email address, order details, and the content of your communication. This information is used solely to respond to inquiries and improve customer support services.
Section 2 – Minors
The Kolf Maison website and services are not intended for individuals under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe that a minor has submitted personal information to us, please contact us immediately at kolfmaison@kolfmaison.com. We will promptly remove the information from our records.
Section 3 – How We Use Your Information
We use personal information collected through our website to process and fulfill orders, communicate order confirmations, shipping updates, and service notifications, improve website functionality and customer experience, provide customer support and respond to inquiries, send marketing communications, product announcements, and promotions when permitted, detect, investigate, and prevent fraudulent or illegal activities, and maintain the security and integrity of our platform.
Where required by applicable law, we rely on legitimate business interests, contractual necessity, or customer consent as the legal basis for processing personal data.
Section 4 – Sharing Your Information
Kolf Maison does not sell personal information for money to third parties.
Certain information may be shared with trusted service providers that support our business operations. These partners only receive the information necessary to perform their services and are required to maintain strict confidentiality. These may include Shopify for ecommerce infrastructure and payment processing, payment providers and fraud prevention systems, shipping carriers such as DHL Express or similar delivery services, analytics providers such as Google Analytics, advertising platforms such as Meta Ads or Google Ads, and legal authorities when required by applicable law.
Sharing information with advertising platforms for cross context behavioral advertising may be considered a "sale" or "share" of personal information under California law. See Section 10 for how to opt out of this activity.
All partners are expected to comply with relevant privacy and security regulations.
Section 5 – Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve performance, enhance usability, and analyze visitor behavior.
Cookies help us maintain secure website functionality, remember visitor preferences, analyze traffic and usage patterns, improve website performance, and support marketing and advertising campaigns.
You may control or disable cookies through your browser settings. However, disabling cookies may affect certain features and reduce the quality of your browsing experience.
Section 6 – Targeted Advertising & Analytics
We use third party advertising and analytics tools, including Google Analytics, Google Ads, and Meta Ads (Facebook and Instagram), to better understand how visitors interact with our website and to deliver relevant advertising content.
These services may use cookies, pixels, and other tracking technologies to collect information about browsing activity across websites. You can manage advertising preferences through your account settings on the relevant advertising platforms, or by using the opt out method described in Section 10.
Section 7 – International Data Transfers
Personal information collected through the Kolf Maison website may be processed, transferred, or stored in countries outside your country of residence, including jurisdictions where Kolf Maison or its service providers operate.
When such transfers occur, we take appropriate measures to ensure that personal data remains protected in accordance with applicable data protection laws.
Section 8 – Your Rights Under GDPR
If you are located in the European Economic Area or the United Kingdom, you have the right to access the personal data we hold about you, request correction of inaccurate information, request deletion of personal data, restrict or object to certain data processing activities, request a copy of your data in a portable format, and withdraw consent at any time where processing is based on consent.
You also have the right to lodge a complaint with your local data protection supervisory authority if you believe your data has been processed unlawfully.
To exercise these rights, contact kolfmaison@kolfmaison.com. We will respond within one month of a verified request, as required under GDPR.
Section 9 – Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to know what personal information we collect, use, disclose, and share, the right to request deletion of your personal information, the right to correct inaccurate personal information, the right to opt out of the sale or sharing of your personal information, the right to limit the use of sensitive personal information, and the right to non-discrimination for exercising any of these rights.
To submit a request, contact kolfmaison@kolfmaison.com. We will verify your identity before processing a request and will respond within 45 days, with a possible extension of an additional 45 days where permitted by law. An authorized agent may submit a request on your behalf with proof of authorization.
Section 10 – Do Not Sell or Share My Personal Information
Kolf Maison uses advertising tools such as Meta Ads and Google Ads that may constitute a "sale" or "share" of personal information under California law for purposes of cross context behavioral advertising.
You may opt out of this sharing at any time by emailing kolfmaison@kolfmaison.com with the subject line "Do Not Sell or Share," or by enabling the Global Privacy Control signal in a supported browser. Kolf Maison honors valid Global Privacy Control signals as an opt out request under CCPA and CPRA.
Section 11 – Data Retention
Kolf Maison retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy.
Order information may be retained for accounting, tax, and legal compliance purposes. When data is no longer required, it is securely deleted or anonymized.
Section 12 – Security Measures
Kolf Maison implements modern security measures designed to protect personal information from unauthorized access, misuse, or disclosure. These measures may include data encryption, secure servers and network protections, restricted access to personal data, and ongoing monitoring and security improvements.
While no digital system can guarantee absolute security, we continuously work to safeguard customer information using industry standard practices.
Section 13 – Data Breach Notification
In the event of a data breach that compromises the security, confidentiality, or integrity of your personal information, Kolf Maison will notify affected individuals and any required regulatory authorities in accordance with applicable law, and will take reasonable steps to investigate and remediate the incident.
Section 14 – Do Not Track Signals
Kolf Maison does not alter its data collection practices in response to generic "Do Not Track" browser signals, as no common industry standard currently exists for interpreting them. Data collection continues as described in this Privacy Policy.
This is separate from the Global Privacy Control signal described in Section 10, which Kolf Maison does honor as a valid California opt out request.
Section 15 – Text Marketing Notifications
By subscribing to Kolf Maison text notifications, you consent to receive automated marketing messages regarding products, promotions, and brand updates. Consent to receive text messages is not a condition of any purchase.
Message and data rates may apply depending on your mobile carrier. Message frequency may vary. Reply HELP for assistance or STOP at any time to opt out of future messages.
Section 16 – Changes to This Policy
Kolf Maison may update this Privacy Policy periodically to reflect changes in business operations, legal requirements, or technology.
Updates will be posted on this page. Continued use of the website after updates constitutes acceptance of the revised policy.
Section 17 – Contact Information
For questions regarding this Privacy Policy or to exercise your privacy rights, please contact:
Email: kolfmaison@kolfmaison.com
Support Hours: Monday to Friday, 9 AM – 5 PM EST
Cookie Policy & Data Use Disclosure
Kolf Maison uses cookies and similar tracking technologies to provide a seamless, secure, and personalized browsing experience.
What Are Cookies
Cookies are small data files stored on your device that allow websites to remember preferences, improve functionality, and analyze visitor interactions.
How We Use Cookies
Cookies are used to enable core website functionality and secure transactions, analyze website traffic and performance, improve site navigation and usability, remember user preferences, and support marketing campaigns and advertising analytics.
Types of Cookies We Use
Essential cookies are necessary for the operation of the website and secure checkout processes. Performance cookies collect anonymous information about how visitors use the website to improve performance. Functional cookies remember visitor preferences and settings to improve user experience. Marketing cookies help deliver relevant advertisements and measure campaign effectiveness.
Third Party Technologies
Some cookies may be set by trusted third party services such as Google Analytics or Meta advertising tools. These services help us measure performance and improve marketing accuracy.
Your Choices
You may manage or disable cookies through your browser settings, or opt out of marketing cookies specifically using the Global Privacy Control method described in Section 10 of our Privacy Policy. Disabling cookies may limit certain website features.
Consent
By continuing to use the Kolf Maison website, you consent to the use of cookies and similar technologies as described in this policy.
For additional information, please contact kolfmaison@kolfmaison.com.